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Home > Barcelona & TMB : have a nice trip > Passenger service
Passenger Services

   Metro




External signs

- Banner showing that a metro station is just a few metres away.
- Metro sign next to the entrance. This contains the name of the station, the metro lines stopping there, possible links to other operators at that station, the map of the network, the metro timetable and times the accesses to the station are open.
- Information at the entrance as to the lines at that station and links to other operators.
Place: Entrance to the Metro





Area map

Situation of the metro stations and buses in the area - Accesses - points of interest nearby.
Place: Ticket halls and platforms





General map of the network

Routes - Stations - Connections to other lines - Connections to Renfe, Ferrocarrils de la Generalitat and special transport systems - timetables.
Place: Entrance to the Metro, ticket halls, platforms and inside the carriages





Notice board

- Description of each ticket, season tickets and fares
- Sales outlets
- Rules and regulations
- TMB Customer Care centres
- Other services
- Observations of interest
Place: Ticket hall and platforms





Automatic ticket machines

To obtain your ticket, you can choose between the windows or automatic ticket sale machines available at some stations. They are easy to operate:
1. Choose your ticket
2. Enter the money in cash or your credit card
3. Collect the ticket and your change
Place: Selected ticket halls





Line indicator

There are several types::
- Complete line indicators showing the entirety of the line.
- Partial line indicators starting at the user's station and showing all the stations left up to the end of the line in each direction (showing the user which platform he has to use).
- Platform line indicators, showing the stretch of the line already covered and what is left to the end.
Place:On platforms and inside the carriages





Information pole

At most stations you will find an internal phone connected directly to the station manager. Use it to immediately resolve any doubts.
Place: Selected platforms





Electronic panels on platforms

They indicate how long it will take for the next train to arrive.
Place: Selected platforms

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