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The complexity of an almost centenary
underground net has not allowed the underground to be an accessible
means of transport. Since 1992, the stations being
built or renewed, feature elements to guarantee their accessibility.
Lines 2 and 11, the most recently built lines, which link
the street with the entrance hall, and in some cases with
other areas of the city with difficult access, allow through
their lifts that people with
mobility problems, elderly people and others carrying baby
prams, shopping trolleys or luggage, may have an easy access
to the station hall.
The new ticket dispensers, designed and built under strict
accessibility criteria, are fitted with an ergonomic device
to allow people in wheelchairs or people of reduced height
to purchase the travelcards on their own using any of the
following systems: banknotes, coins or credit card.
These machines are fitted with a navigator system for blind
people which, through voice and Braille serigraphy, guides
the person with sight problems all through the purchasing
process.
A system for the duplication of travelcards allows the people
who usually purchase the same ticket, to buy another one immediately.
This system is also useful for people with cultural handicaps.
Through wider access gates, the payment line is crossed without
any difficulty and, from this point, another lift leads to
the platform.
The train and the platform are at the same level, a thing
that facilitates the access to the carriages, where there
is a space specifically reserved for the placing of wheelchairs
and which is always situated behind the driving cabin.
In the same way, the marks on the floor for blind people
allow those with sight difficulties to move along the station
with complete autonomy by means of rugosity lines on the
floor.
The relief on the lift buttons and the acoustic information
ensures in all moment that the traveller knows the direction
of the train.
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Travelling information
Accessibility in the metro's network
Metro
