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Home > TMB : Customer service > Lost & found
Lost & found

What to do if you lose an item at our installations

1. If you lose an item while using our services, you can request it in our lost & found form. You can also contact us, from the 17 hours of the day after your belongings were lost, at any of our CUSTOMER SERVICE CENTERS or telephone: 93 318 70 74 . There, you will be asked to give a brief description of the item in question.

2. If your object is located, we will send it to CENTER AT DIAGONAL (L-5), where you can recover it in the next 24 hours.
3. When you go to pick up your belongings, you will be asked to present identification and to sign a form to confirm the item was released to you.
Unclaimed items
Objects found and not claimed in the deadline of a week will be sent to:
Lost & found, Barcelona Town Hall
Plaça Pi i Sunyer, num. 10
Phone 010 for information

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