Facing these challenges, TMB aims for the maximum encouragement of its relations in matters related to intercultural and civil rights.

A program for the training and awareness of all the staff at TMB was designed in order to avoid discrimination and encourage intercultural relations.

In its first phase, and before the end of the year 2001, the security and intervention groups (conductors), who are the most susceptible to face these problems, took part in these actions.

On a second phase, the module addressed to the awareness of people in regards to discriminatory and intercultural matters was included in all the recycling programs.